ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
ServiceDesk Plus MSP is a free software application from the Office Suites & Tools subcategory, part of the Business category.
The app is currently available in English and it was last updated on 2015-03-16. The program can be installed on Android.
ServiceDesk Plus MSP (version 1.0.2) has a file size of 3.15 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 1 times.
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